Updating theory and practice, with Eun Su (Jeannie) Lee
Highlights
In this chapter, we firstly propose a brief reflection on current literature on global workers’ cross-cultural adjustment and delineate the complexity of the global workforce and their specific needs. We especially focus on the downsides of clustering global workers as a homogenous group and adopting a single approach to cross-cultural adjustment of different types of global workers in workplaces. In response, we imagine a continuum of accumulated barriers and privileges, encompassing elements such as language barriers, education, skills, discrimination, freedom to move, underemployment, or country-of-origin effect. We then examine how to move forward, provide theoretical directions in relation to cross-cultural adjustment of diverse groups of global workers focusing on gender, age, and the over-Westernized view. We finally discuss the organizational benefits to hiring global workers, before elaborating on the difficulties of hiring, retaining and successfully integrating global workers despite such benefits.
Sustainable Development Goals
Table of contents
The SAGE Handbook of Intercultural Communication offers a global, interdisciplinary, and contextual approach to understanding the complexities of intercultural communication in our diverse and interconnected world. The handbook brings together established theories, methodologies, and practices and provides a comprehensive exploration of intercultural communication in response to the challenges and opportunities presented by our global society.
Featuring contributions from leading and emerging scholars across multiple disciplines, including communication studies, psychology, applied linguistics, sociology, education, and business, this handbook covers research spanning geographical locations across Europe, Africa, Oceania, North America, South America, and the Asia Pacific. It focuses on specific contexts such as the workplace, education, family, media, crisis, and intergroup interactions. Each chapter takes a contextual approach to examine theories and applications, providing insights into the dynamic interplay between culture, communication, and society.
From managing cultural diversity in the workplace to creating culturally inclusive learning environments in educational settings, from navigating intercultural relationships within families to understanding the role of media in shaping cultural perceptions, this handbook delves into diverse topics with depth and breadth. It addresses contemporary issues such as hate speech, environmental communication, and communication strategies in times of crisis. It also offers theoretical insights and practical recommendations for researchers, practitioners, policymakers, educators, and students.
The handbook is structured into seven parts, beginning with the theoretical and methodological development of the field before delving into specific contexts of intercultural communication. Each part provides a rich exploration of key themes, supported by cutting-edge research and innovative approaches. With its state-of-the-art content and forward-looking perspectives, this SAGE Handbook of Intercultural Communication serves as an indispensable resource for understanding and navigating the complexities of intercultural communication in our increasingly interconnected world.
Part 1: Theoretical and methodological development of the field
Part 2: Intercultural communication in workplace contexts
Part 3: Intercultural communication in educational contexts
Part 4: Intercultural communication in family contexts
Part 5: Intercultural Communication in media contexts
Part 6: Intercultural communication in crisis contexts
Part 7: Intercultural communication in intergroup contexts
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Cite
Wechtler, H., & Lee, J. (2025). Updating theory and practice for cross-cultural adjustment of global workers, in The Sage Handbook of Intercultural Communication, edited by Liu et al., Sage Publication, LTD.
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